Your in-house Multilingual Service Desk
Have you considered the total cost of all the resources currently being used to serve your organisation’s language needs? Many of our clients have done this and decided, instead, to offload all of their language services to us.
They love that they can hand-off all of the various language needs to our dedicated team while saving precious time, resources, and expenses in trying to do it all themselves.
In effect, we become their Multilingual Service Desk that provides language support and document control for all of their multilingual communication needs.
We can take away the extra administration needed to manage the arduous tasks of producing documents and managing content in many languages and numerous formats.
Have you considered the prospect of breaking into new international markets but were daunted by the communications barriers? Can you envision the success of overseas expansion but balk at the logistics involved in communicating in new markets? We have a superbly efficient and cost-effective solution to these dilemmas. With our Multilingual Service Desk suite of services we provide end-to-end management for your linguistic requirements. This executive service is centrally managed by our highly experienced and qualified team of translators, interpreters, publishers, and project managers.
We guarantee production of high-level documents, complete with perfect DTP formatting, saving you time and money on peripheral activities. We translate and localise websites, user manuals, and product documentation. We provide first-level bilingual customer service representatives and level-1 telephone support for sales and technical support or emergency response, 24/7 in any language. We also provide ancillary support such as language training and testing, and storage solutions for your scanned documents.
With the support of our Multilingual Service Desk, you can feel completely confident as you strike out into new markets.