Environmental Social and Governance policies

Environmental and Sustainability Policy

  • Scope

This policy applies to all those working in or for translation.ie. It is to be noted alongside our Governance policy, to form an ESG plan for the company.

  • Objective

Forbidden City Limited t/a translation.ie aims to fulfil the needs of our customers without sacrificing the needs of future generations.

  • Responsibility

Our business practices are not deemed aggressive to the environment, but we strive to minimise our impact on the environment where feasible. As such, we accept responsibility for the direct impact of own operations on the environment, such as carbon footprints caused by travel and disposal/recycling of waste.

  • Policy

More specifically, we are committed to following

  • All environmental obligations as required by laws and regulations applying to us are to be met.
  • All environmental commitments that we take on willingly are to be upheld where feasible.
  • All our actions that negatively impact the environment are to be made known, and minimised where feasible.
  • Complying with WEEE Ireland obligations.
  • Raising employee awareness of environmental issues and activities.
  • Ensuring that office waste is disposed of responsibly, with recycling bins available and used.
  • Reducing unnecessary travel by our staff members and suppliers, and making sure we balance the most green and cost-effective method.
  • Making this policy available to all interested parties.

Governance Policy

  • Scope

This policy applies to all those working in or for translation.ie. It is to be noted alongside our Environmental and Sustainability, and our Health and Safety policies, to form an ESG plan for the company.

  • Objective

Management at Translation.ie aim to ensure that the company is aware of its obligations to be governed effectively and with utmost attention paid to laws and regulations under which we operate. This policy will cover several subjects, and we shall abide by the stated rules therein.

  • Non-compliance

Any person representing Translation.ie will be expected to follow and remain compliant with this policy. Non-compliance shall be a serious offence to both the perpetrator and the company itself. It will be addressed according to appropriate disciplinary procedures.

  • Policy

4.1. Anti-Bribery & Corruption
                Translation.ie believes in fair competition, as such we hold a zero-tolerance approach to bribery and corruption. We do not engage in or accept any actions related to such offences as per S.I. No.284/2016. We shall not abuse our position in any markets in which we operate.
                When acting as a representative of the company, you are responsible for ensuring that you avoid and prevent any acts of bribery or corruption.

4.2. Conflicts of Interests
                This policy has been developed as conflicts of interest are not uncommon and do not need to present themselves as a problem to the company – assuming they are properly and openly managed. It is the policy of Translation.ie that ethical, legal, financial, or other conflicts of interest are to be avoided and that any such conflicts that may arise do not conflict with our obligations as Translation.ie.
                When acting as a representative of Translation.ie you are responsible for ensuring that you avoid conflicts of interest where possible, identify and record any conflicts of interest that arise. Any such conflicts of interest are to be managed carefully.

4.3. Remuneration
                Translation.ie recognises that long-term success of the company relies on the long-term co-operation of talented, satisfied employees and suppliers. We strive to ensure remuneration is in line with regulations and laws relevant to our activities.

4.4. Tax Principles
                Translation.ie believes that a responsible business shall always act responsibly in relation to tax issues in every territory in which we operate. We are committed to maintain high standards of compliance with tax laws and regulations. Translation.ie shall not engage in or accept any actions related to tax evasion or avoidance, even if within the bounds of the law.

  • Compliance

Translation.ie is committed to complying with this policy and shall maintain this policy to ensure it remains relevant. We strive to operate under the stated governing policies with the highest feasible efficiency.

Health and Safety Policy

  1. Scope

This policy applies to all those working in or for translation.ie. It is to be noted alongside both our Governance and Environmental and Sustainability policies, to form an ESG plan for the company.

  • Objective

Translation.ie has a duty to ensure employees’ safety, health and welfare at work as far as is reasonably practicable.

  • Responsibility

Our business practices are not deemed hazardous to the health of our employees, suppliers, or customers, but we strive to minimise any risks taken by these persons where feasible. In particular, providing safe office practices for our employees and mitigating any problems that may arise in the event of remote work.

  • Policy

In order to prevent workplace injuries and ill-health, Translation.ie shall:

  • Provide and maintain a safe workplace which uses safe equipment;
  • Prevent risks from use of any article or substance and from exposure to physical agents, noise and vibration;
  • Prevent any improper conduct or behaviour likely to put the safety, health and welfare of employees at risk;
  • Provide instruction and training on health and safety;
  • Appoint an employee as the organisation’s Safety Officer.

Our employees are also responsible for maintaining a safe environment. These responsibilities shall include the following:

  • To take reasonable care to protect the health and safety of themselves and of other people in the workplace;
  • Not to engage in improper behaviour that will endanger themselves or others;
  • Not to be under the influence of drink or drugs in the workplace;
  • To undergo any reasonable medical or other assessment if requested to do so by Translation.ie ;
  • To report any defects in the place of work or equipment which might be a danger to health and safety;
  • A person shall not intentionally, recklessly or without reasonable cause:
    • Interfere with, misuse or damage anything provided under the relevant statutory provisions or otherwise for securing the safety, health, and welfare of persons at work, or
    • Place at risk the safety, health, or welfare of persons in connection with work activities.

In Translation.ie, both management and staff need to be prepared to respond to the range of emergencies that may arise, such as fire, medical, etc. Relevant appendices have been provided to assist with situations such as these:

  1. Fire Safety (appendix 1)
    The Fire Safety Information provides specific fire emergency information. 

  2. Desktop Safety (appendix 2)
    Where employees habitually use display screen equipment (typically computers), they may be affected by physical and/or visual discomfort if their workstation is inappropriately set up or used.  Therefore, please take appropriate measures to remedy the related risks by making proper use of computer and the relevant information on the health and safety aspects.

  3. First aid
    In the event of a significant injury, the person should not be moved unless it is safe to do so, or there is an imminent danger to them. In the event where the casualty is mobile but urgent medical attention is required, the emergency medical services must be called. Where the situation is less serious, some alternative means should be used to bring the casualty to A&E or a General Practitioner. In other cases, the treatment for minor injury may be deemed necessary. A First Aid kit is stored at the second left drawer of the counter in the canteen which locates on the second floor of the building. Appropriate first aid measures need to be performed with precaution.

All accidents in the workplace should be reported to the Safety Officer, who should record the details of the incident. Reporting the accident will help to safeguard social welfare and other rights that may arise as a result of an occupational accident.

The Safety Statement’s implementation shall be monitored by the following means: 

  • Audits: Inspections and Safety audits and other related audits/reviews need to be periodically undertaken to ensure that safety is being appropriately managed
  • Quality Reviews: In accordance with ISO quality reviews Translation.ie are undertaken periodically to review overall performance. As part of these reviews, the Safety Officer will provide review statement of the Safety Policy. 

Management, employees, and suppliers who work off-site must note that Gardaí shall be present in every court location, and every off-site location to which they attend they are considered a visitor to that site. When working off-site you must report to / accompany the staff member assigned to this role at the site, as all safety procedures will be known to this person. At many locations, visitors are required to be introduced to the safety and evacuation procedures of that site, and you may be issued an identifying badge or pass that states your role there as a visitor which must be worn at all times. At certain locations, safety wear / protective clothing may be provided and the method by which these garments are to be worn will be shown and must be adhered to. In these circumstances you must follow strictly the procedures as directed by a staff member using our services.

Interpreters (suppliers) working at The Courts Service or with An Garda Siochána may be at risk of physical or verbal abuse, especially if left alone with clients. Interpreters are therefore not permitted to stray outside the public area of a court building or Garda station unless accompanied and supervised by a Garda and accompanied by a solicitor – upon direction by a judge. Interpreters are never permitted to be alone with clients or to engage in conversation outside the scope of their work, no matter how trivial. Refer to the Interpreter Code of Conduct for further information.