Your information is always safe

At Translation.ie, we deal with sensitive matters every day.  Important business dealings, legal proceedings, private medical consultations, mediation services or even social functions. All occasions where discretion and confidentiality are important. We respect and support the security and peace-of-mind of every client.

Your confidentiality is an important concern of each member of our team, who undergo specific training to assure the complete privacy of our clients. Our staff is bound by a strict non-disclosure and code of conduct agreement which assures that all client content is kept in strict confidence.

All of our clients command the same rights, regardless of their business type or size, their ethnic background or cultural nature. While many translation firms extend this policy only to medical and legal matters, at Translation.ie, we strongly believe in enforcing confidentiality throughout all dealings.

There are as many things we DON’T do with your data that might surprise you. We never make any data, whether it is anonymous or not, available to third parties. We won’t use technology that risks your data being exposed. Our computer systems are secure, using TLS for data transmission, providing certificates for our servers and making sure that we have your Non Disclosure Agreements in place when we take work from you.

Our operations and staff are Garda-vetted as often as is necessary to maintain our obligations to stakeholders on our contracts. 

Our Quality Standards

We are proudly in strict adherence to our ISO standards. Your confidentiality is protected by the conditions set out by our ISO 9001:2015 and EN 17100:2015 procedures. We are regularly audited to measure our compliance. We engage third party external quality consultants to help us measure our daily quality controls. 

Each and every one of our staff and linguists signs a Confidentiality Agreement and Code of Conduct before undertaking any assignment. Your information is protected by law.  Our ISO quality statement is here and is on display on our reception for all staff and visitors.

If you have any questions regarding our Confidentiality Policy or would like to request any further NDAs in relation to your project, we would be happy to help.

Please contact us on 01 652 0760 or email us at mail@translation.ie