Our Quality Promise

Our Quality Promise

 

Since 2001, our quality promise has been dedicated to providing all our clients with top quality language services that don’t break the bank. We are proud to be one of the leading language service providers in Ireland with thousands of satisfied customers. Our focus on quality stems from our understanding that when you succeed, we succeed.

 

  • Confidentiality Policy- Your confidentiality is our primary concern. We extend our strict confidentiality policy to all services we offer. All staff and linguists are bound by our Confidentiality Agreement as well as our Code of Conduct.
  • Quality Accreditations- We fully certify all of the documents we translate. We are accredited to both ISO 9001:2015 and EN17100:2015 ensuring that our certification is recognised by government and official institutions and organisations in Ireland and abroad.
  • Data Protection Policy- Your sensitive data is safe in our hands. Not only will we never share or sell any of your information to any third parties, we delete any of your data held on our servers within 6 months of product completion.

 

 

At Translation.ie, every day we work with many government departments, prominent law firms as well as our diverse range of business and personal clients. Our promise to you is, no matter who you are, or what your language service needs; we will provide the same impeccable standard while maintaining your complete confidentiality at all times.

 

If you want to check out how we are compliant with GDPR and data protection you can visit that section here. Or learn about our business solutions that we work very hard on to give you excellent value for money and save you resources you can read about that here. You can also see at the bottom of every page of our website that we have provided links to our quality certifications for ISO9001 and EN17100 as well as our professional membership to ELIA of which we are proud to be member due to their hard work in promoting the highest standards from the education of translators and language studies through to professional ethics and best practice use in technology.

 

Our ISO translation quality statement is here.

 

If you would like to know more about our quality assurances just send us an email to mail@translation.ie and one of our friendly team will answer any of your queries.

 

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